Privacy Policy

Introduction

PromptVault respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information You Provide

• Account Information: Name, email address, password
• Payment Information: Credit card details, billing address (processed securely through Stripe)
• Purchase History: Products purchased, transaction dates, amounts
• Communication: Messages you send us, support requests, feedback

Automatically Collected Information

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, click patterns
• Cookies: See "Cookies" section below

How We Use Your Information

• Process your purchases and deliver digital products
• Manage your account and provide customer support
• Send order confirmations and product delivery emails
• Improve our website, products, and user experience
• Send marketing emails (only if you opt in)
• Prevent fraud and unauthorized access
• Comply with legal obligations

How We Share Your Information

We do not sell your personal information.

We may share your information with:

• Service Providers: Stripe (payment processing), email services, analytics
• Legal Requirements: Court orders, subpoenas, legal processes
• Business Transfers: In case of acquisition, merger, or sale

Cookies and Tracking

We use cookies to provide and improve our Service:

• Essential Cookies: Required for website function (login, cart)
• Analytics Cookies: Help us understand site usage
• Marketing Cookies: Track preferences for personalized marketing

You can control cookies through your browser settings.

Data Security

We implement industry-standard security measures:

• SSL/TLS encryption for data transmission
• Encrypted databases and secure servers
• Limited access to personal information
• Regular security audits and updates

Your Rights and Choices

• Access and Update: Manage your account information anytime
• Marketing Communications: Opt out via unsubscribe link
• Data Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data

California Privacy Rights (CCPA)

California residents have additional rights:

• Right to Know: Request information about data collection
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: We do not sell personal information
• Right to Non-Discrimination: No discrimination for exercising rights

European Privacy Rights (GDPR)

EEA and UK residents have additional rights:

• Right to access, rectify, and erase data
• Right to restrict processing and data portability
• Right to object and withdraw consent
• Right to lodge a complaint with data protection authority

Contact Us

For privacy questions, concerns, or requests: